I won’t go into all the details, but I’ve had a BlackBerry Pearl sitting in my desk drawer since my friends at RIM gave me the beautiful device in December. Last week the process of getting it connected to e-mail and the world-at-large suddenly gathered pace, and then today my SIM was updated and I got the news that I was registered on the BlackBerry Enterprise Server. An e-mail followed containing my enterprise activation password.
Having been a Palm user for a number of years (and briefly, I’m sorry to say, a Pocket PC user), I had an expectation that getting the BlackBerry to receive e-mail and connect to Sametime was going to take a few configuration steps. How wrong I was… it couldn’t have been easier. I clicked on the enterprise activation icon, I entered my e-mail address and the supplied password, I selected ‘Activate’ from the menu… and that was it. The BlackBerry told me it was going through the necessary steps, and when it reached 100% there was my e-mail (identical to what I could see sitting in my Notes 8 inbox) and there was my fully up-to-date calendar. It was too easy – having a technical background I could almost say I’d rather go through some pain to set things up because that’s how you learn how things work. But imagine supplying Blackberries to hundreds of users and it being that simple (because it has to be).
Now for Sametime 7.5.1 Mobile Edition… I used the BlackBerry’s browser to visit the ‘OverTheAir’ install page, selected the right install option, and off it went. When the install finished I entered my Sametime user name and password, and my Sametime contact list appeared (same as the one that’s now integrated into Notes 8). Again, too easy… which is fine, businesses like easy because it saves them money and improves productivity (that sounds a bit marketing-like, but it’s true).